PARTICIPATE TO THE WEBINAR ORGANIZED BY
The West African Banks Association (WABA) and TALYS
SAVE THE DATE !
From 16 au 18 June 2021, as part of the partnership between the West African Banks Association ( WABA ) and the Business Unit Consulting of TALYS, are jointly organizing this webinar series.
Associate Director at TALYS and Expert in digital banking and global banking systems
Senior Manager at TALYS and Expert in digital transformation of financial institutions
Professor at SKEMA Business School ( France ) and Member of the Club of African Banks and Credit Institutions Managers
Digital Marketing Strategist and Organisational Transformation Expert – Managing Partner at Next Day Consulting
Evolution of customer behavior.
Evolution of customer expectations.
Development of Selfcare Client.
Evolution of distribution models, Open Banking, Banking platform, etc.
New trends “Channels & Customer Experience”
Evolution of marketing and development of relationship strategies
New “Marketing & Digital Communication” trends
16 June from 10 AM until 12 PM – GMT
17 June from 10 AM until 12 PM – GMT
18 June from 10 AM until 12 PM – GMT
Account n° : 003001 108611 10 02 06
Account No: 33445101
SWIFT BIC: CRASGB2L
SWIFT BIC: IRVTUS3N